Showing posts with label mobile applications. Show all posts
Showing posts with label mobile applications. Show all posts

Thursday, August 20, 2009

Air Canada Gives Apple Some AC

In the dog days of August, Air Canada has given Apple some AC as the airline became what it claims is the first North American airline to release an app for the iPhone and iPod Touch.

The airline says the free Air Canada App, developed by IBM Canada and available at the itunes store, enables travelers "to retrieve electronic boarding passes, track flight information in real-time, receive notification of itinerary changes and obtain other details about Air Canada flights."

I can't tell you how it works because my iPhone dabbling awaits the end of my Blackberry contract next May.

However, I can tell you that Air Canada, the financially trouble Canadian carrier, has been ahead of the curve in its technology offerings.

Early in the game, Air Canada introduced branded fares, and it has a bunch of distributors using its API, called AC2U, which enables intermediaries to access those Tango, Tango Plus and other fares in the manner that the airline desires.

Even a global distribution system, Apollo Canada, is tied into AC2U.

The iPhone and Travel is one of the most downloaded reports at PhoCusWright, a testament to the hotter-than-hot nature of mobile applications for travel.

So, with its new iPhone and iPod app, Air Canada is continuing to take app-propriate actions.

Tuesday, August 18, 2009

Tuesday's Travel InsideOut

It’s about time someone data-mined and used all of that historical data on flight delays to tip off travelers to expected on-time arrival woes. Without delay, Flightcaster, a start-up which reminds me of another company engaged in data-casting, began informing passengers about airline-delay patterns.

TechCrunch: YC-Funded Flightcaster Tells You When Your Flight Is Delayed Hours Before The Airline Will: Flightcaster taps into a variety of data sources to try to uncover the truth. The service keeps track of FAA alerts, weather, network congestion, historical trends, and other factors, which are all run through an algorithm to provide an estimate of how likely it is that a given flight will be delayed. Read more

-----

Cendant Travel Distribution Services, an Orbitz Worldwide ancestor, acquired HotelClub and RatesToGo in 2004; Priceline.com purchased Booking.com the same year; Expedia Inc. added Venere to the fold in 2008; and now Travelocity picks up Travelguru as the blueprint for bolstering its hotel inventory in India. Buy and then build is an answer for adding inventory from the fragmented hotel market in parts of Europe and Asia.

Hudson Crossing Travel Industry Insight: Travelocity Gets a Guru: How Will the Gnome Feel?: This morning, Travelocity announced the purchase of Indian portal Travelguru. Interestingly, the press release calls Travelguru "India's leading hotel distribution network" which it may very well be. Adding 4000 hotels, most of which are independent, non chain affiliated properties is a major coup for Travelocity and for Sabre, particularly if they are able to expose this new inventory in the Sabre GDS. Adding hotel inventory in India is, in a word, hard. The extremely limited presence of the large chain hotels makes adding inventory a slow, manual process that requires lots of feet on the street. It appears Travelguru has solved this issue. Read more

-----

Norm Rose has studied the fast-moving mobile market and believes that travel companies need to think both short-term and long-term when developing mobile strategies for Smartphones. Rose posits that browser-based applications may dominate in the long run, but downloadable apps will probably be the right move over the next 3-5 years.

Travel Technology: Smartphone Market Share Influences Download versus Mobile Web Debate: In a recent article from Media Post a software application developer from Istanbul, Turkey attending a conference in San Jose, California, voiced his opinion that the US does not understand the importance of the Mobile Web. This article reminded me of the panel discussion I moderated at the PhoCusWright @ITB conference in Berlin earlier this year where the subject of downloadable applications was debated against the advantage of the Mobile Web with a panel of European mobile travel experts. Read more

-----

Airline passengers in Europe have it all over their U.S. counterparts because the European Union has a passenger rights law in place. That type of legislation seems to have been discarded like a piece of lost luggage in the U.S., where airline passengers have very limited protections.

Voice of America News: Avoid Your Own Air Travel Horror Story: Imagine that you’ve made it through airport security and have found your seat aboard a commercial airliner. You sit back and think about the great vacation or business deal at the other end of your flight. Lost luggage and delayed takeoff are probably far from your mind. But unfortunately they are not far from the reality of modern air flight. Read more

Eight airlines, including American Airlines and Southwest, stepped up and agreed to use renewable synthetic diesel fuel to operate their ground-service vehicles at LAX in a bid to reduce their carbon footprints.

Dallas Business Journal: AMR, Southwest sign on for renewable fuel: American Airlines Inc. and Southwest Airlines Co. are two of eight airlines that have agreed to use Rentech Inc.’s renewable synthetic diesel fuel to run the airlines’ ground service equipment operations at Los Angeles International Airport. Read more

-----

Travel InsideOut is a Dennis Schaal Blog daily feature. Get a thorough-going look at the day's travel industry top and tangentially interesting stories. Feel free to comment on them below.

Travel InsideOut is Copyright (c) 2009 by Dennis Schaal. All rights reserved.

Monday, August 10, 2009

Monday's Travel InsideOut

OK, so there's a silver lining in the travel slump. Rampant discounting has put heads in beds and Priceline and some of the other online travel companies are taking advantage.

Dow Jones Newsires: Priceline 2Q Net Up 35% As Bookings Grow; View Strong:: NEW YORK (Dow Jones)--Priceline.com Inc.'s (PCLN) second-quarter profit surged 35%, making it the latest online travel agent to handily top estimates and project strong third-quarter results, as summer demand for leisure travel was better than expected, aided by discounts. Read more

-----

WiFi service is becoming a key differentiator on high so most carriers are looking to get on board with the service, although they are taking varied approaches when it comes to pricing.

Travel Weekly: Airlines rush to add WiFi: The long wait to use WiFi on domestic flights is quickly coming to an end. In response to demands from increasingly connected leisure and business travelers for Internet access aloft, every major U.S. carrier is in the process of outfitting aircraft with WiFi or at least is testing the service. Read more

-----

WorldMate Gold and Where for iPhone were among the travel-specific applications which made PC World's list of the Top 10 iPhone apps for summer travel. Meanwhile, an Advertising Age story wonders whether developers across all industries should start broadening their mobile horizons.

PC World: Top 10 Must-Have iPhone Apps for Summer Travel: Summer vacation isn't just about escaping the office or beating the heat. It's about getting maximum enjoyment from your surroundings--and your trusty, hard-working iPhone can help. The iPhone apps we've collected here will enhance any summer getaway--and help you realize the full potential of your mobile device. Read more

Advertising Age: How Wedded Are Marketers to the iPhone?: SAN FRANCISCO (AdAge.com) -- First TechCrunch's Michael Arrington quit the iPhone, now the FCC is targeting Apple's App Store. With all the negative press, should marketers question their own love affair with the device and its app platform? Read more

-----

The iconoclastic getaroom.com launched a $10 million home-grown advertising blitz to drum its name into the rhythm of consumer consciousness. Meanwhile, getaroom.com appears sort of back-to-the future-ish with its telephone bookings, but the business is all over nouveau channels i.e. YouTube, Twitter and FaceBook.

Dennis School Blog: getaroom, getaroom, getaroom.com: getaroom.com, the hotel-booking site and call center business introduced by hotels.com founders David Litman and Bob Diner, just fired off $10 million worth of TV, radio and print ads in key markets across the country. Read more

-----

When pesky travel promotions get gamed or backfire, as Expedia apparently found out, travel companies must be flexible and transparent.

Elliott Blog: Never mind! Expedia quietly voids — then unloads — terms on refer-a-friend promo: Promises were meant to be broken. And if you’re Expedia, unbroken.

At issue is a promotion that offered a £20 hotel coupon code for each referral. When the terms were changed and the codes were suddenly disabled at the end of July, it set off an email campaign to Expedia and to members of the travel media who specialize in solving travel disputes. Read more

-----

Traffic Jam

The following posts of recent -- and not-so-recent -- vintage continue to popular picks, and may be worth a second look:

Twitter Travel Search: the Start of Something Big

Google: We Won't Be a Copycat in Travel

Kayak's Hafner Awaits Google Hotels


Travel's Best and Brightest on 'Legacy OTAs' and State of Online Travel 2009

-----

Travel InsideOut is a Dennis Schaal Blog daily feature. Get a thorough-going look at the day's travel industry top and tangentially interesting stories. Feel free to comment on them below.

Travel InsideOut is Copyright (c) 2009 by Dennis Schaal. All rights reserved.